Resident Services Lead: Data-Driven Innovation & Inclusion

Coventry City Council; Coventry; On-site; GBP 50,000 - 65,000; Full time

Job summary

A local government authority in Coventry seeks a visionary leader for the Resident Services team. The successful candidate will oversee high-impact areas, ensuring excellent experiences for residents. You will champion inclusivity, drive innovation, and manage a £7M+ budget. Ideal applicants will possess strategic leadership experience and a strong commitment to public service. This role presents an opportunity to make a significant difference in how Coventry connects with its community. Join us and help shape our services for a brighter future.

Benefits

Comprehensive rewards and benefits package

Opportunities for professional development

Qualifications

• Proven strategic leadership in complex environments.
• Demonstrated passion for community impact.
• Strong governance expertise.

Responsibilities

• Oversee high-impact service areas and ensure outstanding resident experiences.
• Build strong partnerships with stakeholders and Councillors.
• Manage a £7M+ budget effectively.

Skills

Strategic leadership experience

Strong financial acumen

Understanding of compliance frameworks

Passion for public service

Innovative mindset

Job description

A local government authority in Coventry seeks a visionary leader for the Resident Services team. The successful candidate will oversee high-impact areas, ensuring excellent experiences for residents. You will champion inclusivity, drive innovation, and manage a £7M+ budget. Ideal applicants will possess strategic leadership experience and a strong commitment to public service. This role presents an opportunity to make a significant difference in how Coventry connects with its community. Join us and help shape our services for a brighter future.