Overview
Techtelligence is Today Digital’s emerging market-intelligence platform, built to turn first-party editorial data, behavioural signals, and expert insights into practical intelligence for technology buyers and vendors. We’re building a data-driven research and content engine powering UC Today, CX Today and Today Digital’s commercial products. The Research Assistant will play a key role in supporting our research programmes, content development, and data operations. This role is ideal for someone who is data-driven, analytical, organised, curious, and excited about enterprise technology, digital transformation, and market insights.
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Responsibilities
- Research & Analysis
- Conduct desk research on B2B technology markets (customer and employee experience).
- Gather and validate information from analyst reports, vendor materials, surveys, and industry sources.
- Track vendor announcements, market movements, and product updates.
- Support preparation of research briefs, topic insights, and trend summaries.
- Data Collection & Insight Extraction
- Assist with managing Techtelligence taxonomy and tagging structures across WordPress sites.
- Help compile weekly engagement insights (GA4, WordPress analytics).
- Extract high-value data points and convert them into visuals or summaries.
- Support development of buyer personas and content-affinity profiles.
- Content Support
- Draft short research summaries, data-led insights, and supporting paragraphs for reports or blogs.
- Help format research outputs, including charts, tables, and presentations.
- Assist preparing content for Techtelligence surveys, newsletters and insight briefs.
- Ensure research content is accurate, sourced, and aligned with editorial standards.
- Project Support & Administration
- Organise research references, documents, and knowledge repositories.
- Support project timelines, ensuring tasks are completed on schedule.
- Coordinate with Marketing, Editorial, and Commercial to deliver research projects smoothly.
- Maintain research calendars and assist with internal reporting.
Required Skills & Experience
- Strong written communication skills; able to summarise complex topics clearly.
- Analytical mindset with high attention to detail.
- Comfortable working with data in spreadsheets or basic analytics tools.
- Ability to research reliably using online sources, industry reports, and public datasets.
- Organised, proactive, and able to juggle multiple tasks.
- Interest in enterprise technology markets (AI, UC, CX, cloud, digital workplace).
Nice to Have
- Experience with WordPress, GA4, Looker Studio, or similar tools.
- Experience producing reports, insights, or structured research deliverables.
- Background in business, marketing, data, journalism, or similar.
Success Indicators
- Timely delivery of research tasks and content support.
- High-quality insight summaries and data contributions.
- Well-maintained research documentation and taxonomy structure.
- Consistent support across Techtelligence content and commercial projects.
- Positive feedback from Editorial, Marketing, and Commercial stakeholders.