Repairs Surveyor

Public Sector; Norwich; On-site; GBP 40,000 - 48,000; Full time

Job summary

A public sector organization in Norwich is seeking a Damp, Mould & Disrepair Surveyor to manage and resolve property issues across a diverse housing portfolio. This role requires a strong technical background in property maintenance, effective project management skills, and a commitment to high-quality, customer-focused outcomes. Candidates must hold an accredited qualification and have a minimum of two years’ experience in social or residential housing. The role involves coordinating contractors and providing technical support to the team.

Qualifications

• Minimum 2 years’ experience in social or residential housing maintenance.
• Strong knowledge of building pathology and repair specifications.

Responsibilities

• Take ownership of damp, mould, and disrepair cases from inspection to project completion.
• Coordinate and manage contractors, ensuring compliance with budgets.
• Provide technical support to repairs advisors and maintain accurate records.

Skills

Technical understanding of domestic property maintenance

Project management

Communication skills

Problem-solving

Education

Accredited qualification with RICS, CIOB, or HNC

NEBOSH/IOSH qualification

Job description

An exciting opportunity has arisen for a Damp, Mould & Disrepair Surveyor in the East Anglia of England. This role is pivotal in diagnosing property issues, managing remedial works from start to finish, and ensuring residents feel supported throughout the process. You’ll be part of a specialist team dedicated to tackling damp, mould and disrepair across a varied housing portfolio.

Key duties

• Take full ownership of damp, mould and disrepair cases – from initial inspection and diagnosis through to project completion
• Carry out detailed surveys, prepare specifications, compile tender/contract documentation, and recommend preventative solutions
• Identify and specify effective solutions including ventilation improvements, building repairs and humidity control systems
• Carry out pre- and post-inspections using diagnostic tools and ensure all works meet agreed quality standards
• Coordinate and manage contractors, reviewing schedules of works, bills of quantities, valuations and ensuring compliance with budgets and timescales
• Oversee contractor performance, including pre-start meetings, progress monitoring, quality checks and signing off completed work
• Maintain accurate records, update CRM systems and provide regular progress reports to management
• Certify valuations and contractor claims in line with delegated authority
• Work closely with RLO’s to ensure residents are informed, supported and engaged throughout
• Manage complaints, legal disrepair cases, mutual exchanges and void inspections from inception to completion
• Provide technical support to colleagues including repairs advisors and administrators
• Ensure value for money while delivering high-quality, customer-focused outcomes
• Participate in an out-of-hours rota to support urgent resident needs

Client requirements

• Accredited qualification with RICS, CIOB, or minimum HNC in a construction/maintenance discipline
• NEBOSH/IOSH qualification and knowledge of quality control systems
• Strong technical understanding of domestic property maintenance, building pathology and repair specifications
• Minimum 2 years’ experience delivering stock investment, responsive repairs, voids or major works within social or residential housing