Repairs Inspector

Service Care Solutions; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading housing provider in London is seeking a skilled Repairs Inspector to ensure high-quality repairs service delivery. The ideal candidate will have experience in the repairs sector, strong contractor management skills, and the ability to write technical reports. This ongoing contract offers a competitive pay rate, and the role requires strong diagnostic and compliance skills to maintain safe environments and manage contractor performance.

Qualifications

• Experience working within the repairs sector, including pre/post inspections, audits and quality checks.
• Ability to diagnose, specify and manage schedules of work.
• Strong contractor management experience.

Responsibilities

• Ensure contractors deliver a high-quality repairs service.
• Act as a trusted presence on site for inspections.
• Provide responsive support for queries and complaints.

Skills

Contractor management

Technical report writing

Repairs sector experience

Diagnostic skills

Knowledge of legislation

Education

Recognised technical qualification (HND level), Building Surveying or CIOB membership

Job description

Repairs Inspector – London – Leading Housing Provider

£170 PAYE / £220 Umbrella LTD (Inside IR35)

35 hours per week (9am–5pm)

Ongoing Contract

Responsibilities

• Ensure contractors and suppliers consistently deliver a high-quality repairs service in line with customer priorities.
• Act as a trusted NHG presence on site, ensuring all visits and inspections are completed on time.
• Maintain well-kept homes and safe environments through strong contract management.
• Provide responsive support by actioning staff and resident queries/complaints thoroughly and on time, embedding feedback into future improvements.
• Diagnose reactive repairs, prepare clear written reports, specifications and recommendations.
• Support Regional Repair Leads, Surveyors and Local Officers with responsive repairs, planned works, kitchens, bathrooms and cyclical referrals.
• Monitor repair quality using data, analysis and insight, initiating improvements when needed.
• Manage post-inspection regimes and ensure poor-quality work is followed through to successful resolution.
• Audit contractor performance, ensuring compliance with H&S obligations and codes of conduct.
• Oversee repair order variations, ensuring accurate costs and identifying trends for escalation.
• Assist with stock condition inspections and initial surveys.
• Raise performance awareness across teams and share insight to address under/over performance.
• Support implementation and improvement of repair monitoring systems and reporting processes.
• Maintain full H&S awareness and ensure all works are completed compliantly.
• Build strong knowledge of your property patch, contractors and internal stakeholders.
• Provide technical expertise to colleagues and support directorate-wide risk management.
• Attend contractor meetings and contribute to KPI management and improvements.
• Foster effective cross-team working with Operations, Assets, Places & Estates, and both internal and external contractors.
• Act as a resident champion, ensuring resident-focused outcomes at every stage.

Requirements

• Experience working within the repairs sector, including pre/post inspections, audits and quality checks.
• Ability to diagnose, specify and manage schedules of work.
• Strong contractor management experience.
• Experience writing and disseminating technical reports.
• Good understanding of relevant legislation, statutory and regulatory requirements.

Desired

• DEA/FRA Assessor trained.
• Recognised technical qualification (HND level), Building Surveying, or CIOB membership.

For more information or to apply, please contact James at Service Care Solutions:

(phone number removed) - (url removed)