Repairs And Maintenance Co-Ordinator - Billericay, Essex 27K

Regen Solutions; Billericay; On-site; GBP 28,000; Full time

Job summary

A construction services provider in Billericay is looking for a Repairs and Maintenance Co-Ordinator. The role involves managing the administration of their responsive repairs service. Ideal candidates will have social housing experience, strong organizational skills, and excellent communication abilities. You'll be responsible for coordinating repair bookings, liaising with customers, and maintaining records. This full-time position offers a competitive salary of up to £28,000 and opportunities for professional development.

Benefits

Competitive salary and benefits

Career development opportunities

Supportive team environment

Ongoing training and development

Qualifications

• Proven experience in an administrative role, preferably in construction or property management.
• Ability to manage customer expectations and provide excellent service.
• Experience with scheduling software or databases is beneficial.

Responsibilities

• Coordinate and manage the booking of repair works.
• Liaise with customers to schedule appointments.
• Maintain accurate records of repair requests.

Skills

Strong organisational skills

Excellent communication skills

Multitasking

Tools

Microsoft Office

Scheduling software

Job description

Repairs and Maintenance Co-Ordinator - CM11 ESSEX - UP TO 28K

Must have social housing experience.

Repairs and Maintenance Co-Ordinator

Job description

A growing provider of construction and refurbishment services, and are seeking a highly organised and detail-oriented Responsive Repairs Co-Ordinator to join our team. In this role, you will be responsible for managing the day-to-day administration of our responsive repairs service, ensuring efficient coordination between customers, contractors, and our internal team. The ideal candidate will have excellent communication skills, a strong ability to manage multiple tasks, and a keen eye for detail, ensuring repairs are completed in a timely and efficient manner.

Previous Experience: Our ideal candidate would have experience within social housing and know how to arrange jobs from start to finish.

Duties & Responsibilities

• Coordinate and manage the booking of repair works for residential, commercial, and industrial clients
• Liaise with customers to schedule appointments and ensure work is completed to their satisfaction
• Maintain accurate records of repair requests, appointments, and completed work
• Communicate with subcontractors and in-house teams to ensure smooth workflow
• Monitor the progress of ongoing repairs and ensure deadlines are met
• Handle customer queries and complaints professionally, providing timely updates on the status of repairs
• Assist with invoicing and tracking of repair-related costs
• Ensure compliance with health and safety regulations and company policies

Qualifications

• Proven experience in an administrative role, preferably within the construction or property management sector
• Strong organisational and multitasking skills
• Excellent communication and interpersonal skills
• Proficient in using office software (Microsoft Office, spreadsheets, etc.)
• Ability to manage customer expectations and provide excellent service
• Knowledge of responsive repairs or facilities management is an advantage
• A proactive approach to problem-solving and troubleshooting
• Experience with scheduling software or databases is beneficial

What We Offer

• Competitive salary and benefits
• Full-time, permanent position with career development opportunities
• A supportive and collaborative team environment
• Opportunities to work with a leading company in the construction and refurbishment sector
• Ongoing training and development to enhance your skills

We believe in creating an environment that fosters growth and career progression. As part of our team, you will have the opportunity to make a real impact, working in a dynamic and supportive environment.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Schedule

• Monday to Friday - 8am-5pm (30 minute break) - 20 days annual leave + bank holidays - Christmas/New year shut down

Experience

• Repairs and Maintenance: 1 year (required)