Rental Experience Agent - Commission & Perks

Avis Budget Group; Inverness; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading global provider of mobility solutions is seeking a Rental Operations Agent in Inverness. This full-time role involves creating exceptional customer experiences, managing the rental process, and promoting various products and services. Ideal candidates will have strong customer service skills and a positive attitude, along with a full driving license. Enjoy competitive rewards, including a commission structure, generous holidays, and various perks. Join us to be part of a dynamic team that celebrates and values its members.

Benefits

33 days holiday, inclusive of bank holidays

Discount account with perks

Employee Assistance Programme (EAP)

Employee discounts on car rental

Opportunity to earn monthly commission

Qualifications

• Customer service experience is essential.
• Excellent communication skills required.
• Team player who is flexible and adaptable.

Responsibilities

• Owning the full rental experience from vehicle preparation to handling returns.
• Providing excellent face-to-face customer service.
• Promoting products and services as a brand ambassador.
• Working towards productivity and sales targets.

Skills

Customer service experience

Excellent communication skills

Team-player

Friendly, positive attitude

Flexible working style

Full valid driving licence with 12 months experience

Job description

A leading global provider of mobility solutions is seeking a Rental Operations Agent in Inverness. This full-time role involves creating exceptional customer experiences, managing the rental process, and promoting various products and services. Ideal candidates will have strong customer service skills and a positive attitude, along with a full driving license. Enjoy competitive rewards, including a commission structure, generous holidays, and various perks. Join us to be part of a dynamic team that celebrates and values its members.