Removals Move Coordinator

Alchemy Global Talent Solutions Ltd.; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading removals company in Hertfordshire is seeking a skilled Move Coordinator to oversee domestic and commercial relocations. This role involves managing household goods and office removals from start to finish, coordinating logistics and schedules, and serving as the primary client contact. The ideal candidate will have proven removals industry experience, strong communication skills, and the ability to manage multiple moves. This is a great opportunity to join a reputable firm known for providing professional moving services.

Qualifications

• Proven removals industry experience (HHG and/or commercial essential).
• Strong communication and customer service skills.
• Excellent organisational and problem-solving abilities.

Responsibilities

• Managing household goods and office & commercial removals from start to finish.
• Coordinating logistics, packing, transportation, and delivery schedules.
• Serving as the primary contact for removals clients throughout the move process.

Skills

Removals industry experience

Strong communication skills

Excellent organisational abilities

Problem-solving abilities

Proficiency with move management systems

Customer service skills

Tools

Microsoft Office

Job description

A leading removals company in Hertfordshire is seeking a skilled Move Coordinator to oversee domestic and commercial relocations. This is an excellent opportunity to join a reputable firm known for delivering professional and efficient moving services.

Key Responsibilities

• Managing household goods (HHG) and office & commercial removals from start to finish
• Coordinating logistics, packing, transportation, and delivery schedules
• Serving as the primary contact for removals clients throughout the move process
• Liaising with third-party agents, suppliers, and internal teams
• Monitoring shipments and tracking progress to ensure timely delivery
• Handling documentation, customs paperwork, and insurance requirements
• Resolving operational challenges and ensuring removals service excellence
• Managing budgets and ensuring cost control on each move
• Complying with removals industry regulations and company standards
• Upselling additional removals services such as storage and specialist packing
• Providing post-move support and addressing any removals client concerns

Key Skills & Experience

• Proven removals industry experience (HHG and/or commercial essential)
• Strong communication and customer service skillsli>
• Excellent organisational and problem-solving abilities
• Ability to manage multiple moves simultaneously
• Proficiency with move management systems and Microsoft Office
• Experience coordinating with international agents is a plus