Remote UK CRM Manager (Klaviyo) | Equity & Growth

Aspire; Remote; GBP 55,000 - 65,000; Full time

Job summary

A leading D2C coffee brand in the UK is seeking a CRM Manager to own customer lifecycle and drive retention strategies. The role requires hands-on experience with Klaviyo and an ability to analyze data for growth opportunities. This is a fully remote position, where you'll collaborate with various teams and directly impact subscription revenue. The company values a fun culture, offering global team trips and an engaging work environment, all while providing a package of up to £65k plus equity.

Benefits

Equity options

Global team trips

Fun work culture

Qualifications

• Must have hands-on experience with Klaviyo.
• Experience in D2C businesses, ideally in subscription or consumables.
• Comfort in a fast-paced, autonomous working environment.

Responsibilities

• Own the full customer lifecycle, from first purchase to long-term subscriber.
• Build and optimise automated journeys and subscription flows in Klaviyo.
• Run weekly CRM campaigns that drive revenue and retention.
• Analyze churn, engagement, and subscriber data to find growth opportunities.
• Collaborate with Growth, Product, Creative, and CX teams.

Skills

Hands-on Klaviyo user

Experience in D2C scale-ups

Data-led decision-making

Strong ownership skills

Job description

A leading D2C coffee brand in the UK is seeking a CRM Manager to own customer lifecycle and drive retention strategies. The role requires hands-on experience with Klaviyo and an ability to analyze data for growth opportunities. This is a fully remote position, where you'll collaborate with various teams and directly impact subscription revenue. The company values a fun culture, offering global team trips and an engaging work environment, all while providing a package of up to £65k plus equity.