Remote UK Claims Experience Specialist

Reserv; Remote; GBP 60,000 - 80,000; Part time

Job summary

A progressive insurance provider in the United Kingdom is seeking a highly organized Customer Experience Specialist to join their team. This role involves handling customer claims, managing documentation, and ensuring smooth communication through the claims process. The ideal candidate will have at least 2 years of relevant experience and excel in a fast-paced environment. Joining this team offers benefits like generous health insurance, a pension plan, and the opportunity to work from anywhere.

Benefits

Health insurance

Pension plan

Flexible work from anywhere

Apple laptop and quality-of-life equipment

Qualifications

• Minimum 2 years of experience in a customer support, claims, or administrative role.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Handle inbound calls to file new claims and assist customers.
• Gather and enter claim information accurately.
• Manage a queue of administrative tasks efficiently.

Skills

Customer support experience

Communication skills

Organizational skills

Attention to detail

Proficiency with Google Workspace

Job description

A progressive insurance provider in the United Kingdom is seeking a highly organized Customer Experience Specialist to join their team. This role involves handling customer claims, managing documentation, and ensuring smooth communication through the claims process. The ideal candidate will have at least 2 years of relevant experience and excel in a fast-paced environment. Joining this team offers benefits like generous health insurance, a pension plan, and the opportunity to work from anywhere.