Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 22,000 - 28,000; Full time

Job summary

A travel agency is looking for a Travel Customer Representative to provide exceptional service to clients throughout their travel journey. This role involves assisting with inquiries, booking changes, and ensuring customer satisfaction. Ideal candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. The position offers 100% remote work, flexible scheduling, and various travel perks. If you love creating memorable experiences for others, apply now!

Benefits

100% remote work

Opportunities for growth

Travel perks and exclusive discounts

Supportive team environment

Qualifications

• Proven experience in customer service, preferably in travel or hospitality.
• Able to manage multiple tasks while paying attention to detail.
• Desire to create memorable experiences for clients.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist clients with travel bookings and modifications.
• Provide accurate information regarding travel policies and documents.
• Follow up to confirm trip details with clients.
• Handle complaints empathetically and efficiently.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is looking for a Travel Customer Representative to provide exceptional service to clients throughout their travel journey. This role involves assisting with inquiries, booking changes, and ensuring customer satisfaction. Ideal candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. The position offers 100% remote work, flexible scheduling, and various travel perks. If you love creating memorable experiences for others, apply now!