Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and ensure exceptional service in all interactions. The ideal candidate will have strong communication and customer service skills, be organized and proactive, and have a passion for travel. This role offers flexible scheduling, remote work, and opportunities for growth within the agency.

Benefits

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training in a supportive environment

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Communication skills

Customer service experience

Attention to detail

Technical proficiency

Job description

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and ensure exceptional service in all interactions. The ideal candidate will have strong communication and customer service skills, be organized and proactive, and have a passion for travel. This role offers flexible scheduling, remote work, and opportunities for growth within the agency.