Remote Travel Services Specialist

Getaway Travel Agency; Remote; GBP 30,000 - 40,000; Full time

Job summary

A prominent travel agency is seeking a Remote Travel Specialist to guide clients throughout their travel experiences. This role involves managing travel arrangements, resolving inquiries, and ensuring customer satisfaction. The ideal candidate should possess excellent communication skills and a background in customer service within the travel sector. Benefits include remote work flexibility and exclusive travel perks. If you are organized and enthusiastic about travel, this position may be for you.

Benefits

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Community involvement

Qualifications

• Proven communication skills, both written and verbal.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly to client inquiries across various channels.
• Assist with booking modifications, cancellations, and special requests.
• Provide current information on destinations and travel documentation.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savviness

Enthusiasm for travel

Job description

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Getaway Travel Agency USA, based in sunny Arizona, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
  
• Exclusive travel perks and access to industry-only discounts.
  
• Professional growth – ongoing training and support from a dedicated team.
  
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
  
• Tech-savvy and able to learn new systems and booking tools quickly.
  
• A genuine enthusiasm for travel and helping others create memorable experiences.