Remote Travel Advisor

Sweet Carolina Luxury Travels; Remote; GBP 40,000 - 60,000; Full time

Job summary

A personalized travel service provider based in the UK is searching for a Remote Travel Advisor. This role is essential for supporting clients from the first trip idea to their return home. You will handle bookings, provide destination insights, and ensure a stress-free travel experience. The ideal candidate should have strong communication skills, experience in customer service, and a passion for helping others travel. This position offers flexibility to work from anywhere and exclusive travel perks.

Benefits

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service, ideally in travel or hospitality.
• High attention to detail and organization is a must.
• Ability to adapt to new systems and booking tools quickly.
• Genuine love for travel and helping others is required.

Responsibilities

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with bookings, updates, and modifications.
• Provide accurate insights on destinations and procedures.
• Follow up on trip details and gather post-travel feedback.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Passion for travel

Job description

As a Remote Travel Advirsor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.