Remote Technical Support Advisor – Clean-Tech Power

Perigon Search; Remote; GBP 27,000 - 30,000; Full time

Job summary

A clean-tech power systems company is seeking a remote Technical Support Specialist to assist users with technical issues and faults. The ideal candidate will have prior technical support experience and strong phone communication skills, along with a basic understanding of systems. This role offers a starting salary ranging from £27,000 to £30,000, along with 25 days of holiday and opportunities for career progression.

Benefits

25 days holiday

Opportunities for progression

Qualifications

• Experience in technical support is essential.
• Strong verbal communication skills are a must.
• Basic understanding of technical systems is required.

Responsibilities

• Assist users with system faults and issues.
• Log cases in Salesforce.
• Work as part of a technical team.

Skills

Technical support experience

Strong phone communication skills

Basic understanding of systems

Tools

Salesforce

Job description

A clean-tech power systems company in the UK is looking for a remote technical support specialist to assist users with system faults and issues. You’ll utilize internal procedures to provide solutions, log cases in Salesforce, and work as part of a dynamic technical team. Ideal candidates will have experience in technical support, strong phone communication skills, and a basic understanding of systems. The position offers a starting salary of £27,000 - £30,000, 25 days holiday, and opportunities for progression.