Remote Technical Consultant: IT Ops, Security & Presales

Zoho Corporation Europe; Milton Keynes; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading software company in Milton Keynes seeks a Technical Consultant to provide presales and technical support for their solutions. The role requires strong IT skills, excellent communication, and the ability to travel extensively across the UK and Ireland. Ideal candidates should possess hands-on experience with various monitoring and security tools, contribute to customer success, and build strong relationships with stakeholders.

Benefits

Competitive salary package

Private health insurance

Continuous training and professional development

Supportive and inclusive team

Clear development plan

Coaching and mentoring schemes

Opportunity to work with a global team

Qualifications

• Strong IT skills with a solid understanding of IT operations management, IT security, and observability.
• Excellent verbal and written English communication skills.
• Previous experience in a technical consulting role, particularly in IT operations management.

Responsibilities

• Conduct end-to-end presales activities, including product demonstrations.
• Engage with existing customers to ensure satisfaction and identify upsell opportunities.
• Act as a technical SPOC for strategic accounts.

Skills

IT Expertise

Communication

Consulting Experience

Monitoring & Security Tools

Presentation Skills

Self-Motivated

Tools

ServiceNow

Ivanti

Splunk

Darktrace

LogRhythm

Halo

SolarWinds

Job description

A leading software company in Milton Keynes seeks a Technical Consultant to provide presales and technical support for their solutions. The role requires strong IT skills, excellent communication, and the ability to travel extensively across the UK and Ireland. Ideal candidates should possess hands-on experience with various monitoring and security tools, contribute to customer success, and build strong relationships with stakeholders.