Remote Support Executive – Contract (Fast-Growth FinTech)

Moneybox; Remote; GBP 25,000 - 35,000; Full time

Job summary

A financial services company in the UK is seeking a Support team member for a fixed‑term contract. You will interact with customers via emails and chats to address their queries and raise awareness of mortgage advice and financial coaching services. Ideal candidates are driven, personable, and excited about contributing to a fast-growing company. The role is fully remote, providing flexibility while supporting customers effectively.

Qualifications

• Driven and ambitious individual looking to build a career at a fast‑growing company.
• Naturally personable and a great communicator with a passion for the job.
• Excited about making a positive impact in the world.

Responsibilities

• Interact with customers via emails and chats to address queries.
• Collaborate with teams to ensure a great customer experience.
• Raise awareness of mortgage advice and financial coaching services.

Skills

Excellent written and spoken English

Ability to work well individually and as part of a team

Good analytical and problem‑solving skills

Desire to work in a fast‑paced startup environment

Job description

A financial services company in the UK is seeking a Support team member for a fixed‑term contract. You will interact with customers via emails and chats to address their queries and raise awareness of mortgage advice and financial coaching services. Ideal candidates are driven, personable, and excited about contributing to a fast-growing company. The role is fully remote, providing flexibility while supporting customers effectively.