Remote Service Designer for Healthcare & NHS Projects

WRK Digital; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading consultancy is seeking an experienced Contract Service Designer to improve healthcare services. Your role will involve research, service mapping, and collaboration with various stakeholders. Key skills include service design methodologies and user-centred design. Experience in healthcare is highly desirable. Join this exciting opportunity to shape services impacting millions across the UK. Remote position with potential UK-wide projects.

Qualifications

• Proven experience as a Service Designer in complex, user-centred environments.
• Strong knowledge of service design methodologies and tools.
• Familiarity with GDS standards and accessibility principles.

Responsibilities

• Research and understand user needs through qualitative and quantitative methods.
• Map and analyse end-to-end service journeys and touchpoints.
• Co-design services with users and stakeholders.

Skills

Service design methodologies

User-centred design

Collaboration

Problem-solving

Tools

Figma

Miro

Job description

A leading consultancy is seeking an experienced Contract Service Designer to improve healthcare services. Your role will involve research, service mapping, and collaboration with various stakeholders. Key skills include service design methodologies and user-centred design. Experience in healthcare is highly desirable. Join this exciting opportunity to shape services impacting millions across the UK. Remote position with potential UK-wide projects.