Remote Senior Cloud Technical Success Manager

DigitalOcean; Remote; GBP 78,000 - 99,000; Full time

Job summary

A leading cloud services company seeks a passionate Technical Success Manager to enhance customer relationships and optimize cloud platform usage. This pivotal role involves technical consultation, proactive customer engagement, and collaboration across teams, ensuring clients achieve their strategic goals. The ideal candidate will possess strong cloud infrastructure knowledge and excellent communication skills. This position offers competitive compensation and a commitment to employee growth in a dynamic, remote environment.

Benefits

Competitive salary

Career development resources

Flexible time off

Employee stock purchase program

Qualifications

• Proven experience in cloud infrastructure and strong Linux knowledge.
• Basic programming skills in languages like Python or Go.
• Experience with tools like Terraform and Ansible.

Responsibilities

• Develop customer-specific infrastructure architectures.
• Conduct regular technical consultation sessions.
• Drive engagement and reduce churn through proactive support.
• Act as the voice of the customer in product development.

Skills

Cloud infrastructure knowledge

Linux

Programming (Python, Go)

Customer engagement

Communication skills

Adaptability

Tools

Terraform

Ansible

Docker

Job description

A leading cloud services company seeks a passionate Technical Success Manager to enhance customer relationships and optimize cloud platform usage. This pivotal role involves technical consultation, proactive customer engagement, and collaboration across teams, ensuring clients achieve their strategic goals. The ideal candidate will possess strong cloud infrastructure knowledge and excellent communication skills. This position offers competitive compensation and a commitment to employee growth in a dynamic, remote environment.