Remote Salesforce BA – Process & Stakeholder Focus

Public Sector Resourcing; Remote; GBP 60,000 - 80,000; Full time

Job summary

A national funding agency for science and research seeks a Salesforce Business Analyst for a contract until March 31, 2026. The role is remote, requiring occasional travel to the Swindon office. Key responsibilities include collaborating with teams to document business needs, and analyzing business processes. The ideal candidate should have experience with the Salesforce platform and be able to document technical requirements effectively. This position is governed by IR35 regulations.

Qualifications

• Proven technical analyst experience working with Salesforce platform.
• Experience of working with web-based CRMs or tools.
• Experience with dev-ops tools (JIRA, Confluence).
• Proven experience with documenting technical requirements/user stories and process maps.

Responsibilities

• Collaborate with cross-functional teams to document business needs.
• Conduct thorough analysis of business processes and workflows.
• Develop and maintain documentation like business requirements and user stories.
• Organise complex technical information for various audiences.

Skills

Salesforce platform experience

Experience with web-based CRMs

Dev-ops tools (JIRA, Confluence)

Documentation of technical requirements

Stakeholder engagement

Tools

JIRA

Confluence

Job description

A national funding agency for science and research seeks a Salesforce Business Analyst for a contract until March 31, 2026. The role is remote, requiring occasional travel to the Swindon office. Key responsibilities include collaborating with teams to document business needs, and analyzing business processes. The ideal candidate should have experience with the Salesforce platform and be able to document technical requirements effectively. This position is governed by IR35 regulations.