Remote SaaS Onboarding Specialist

Accelo; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading SaaS provider in the UK is seeking a Customer Onboarding Specialist to ensure successful platform adoption for new clients. The role involves assisting Professional Services Managers, conducting training sessions, and managing multiple client implementations. Candidates should have strong technical skills and excellent communication abilities, along with at least a year of experience in a SaaS environment. This remote position offers competitive benefits and requires UK residency.

Benefits

Competitive salary range

Performance-based bonus plan

Healthcare coverage for you and your dependents

25 days of annual leave excluding public holidays

Qualifications

• 1 year of experience in Professional Services Implementation within a SaaS environment.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Experience in a fast-paced collaborative client-facing role.

Responsibilities

• Assist with client implementations and eventually take ownership.
• Conduct training sessions to guide customers through the platform.
• Support clients in integrating third-party applications.

Skills

Strong technical aptitude

Excellent communication skills

Project management

Presentation skills

Tools

PSA tools

CRM platforms

Job description

A leading SaaS provider in the UK is seeking a Customer Onboarding Specialist to ensure successful platform adoption for new clients. The role involves assisting Professional Services Managers, conducting training sessions, and managing multiple client implementations. Candidates should have strong technical skills and excellent communication abilities, along with at least a year of experience in a SaaS environment. This remote position offers competitive benefits and requires UK residency.