Remote Implementation Lead – B2B Ecommerce Onboarding

Lightspeed; Remote; GBP 60,000 - 75,000; Full time

Job summary

A leading commerce platform provider is seeking an Implementation Manager to join their Launch Services team. This remote role, ideally for candidates in London, involves scoping and delivering implementations for the NuORDER product. You will manage multiple customer engagements, ensuring successful delivery by applying project management best practices and collaborating with clients to exceed expectations. Candidates should have 3-5 years of experience in consulting roles and a bachelor's degree or equivalent experience.

Qualifications

• 3–5 years of experience delivering consulting projects in customer-facing roles.
• Experience in discussing technical integrations within database and ERP landscapes.
• Solid understanding of consulting processes, solution development, and project management.

Responsibilities

• Understand B2B ecommerce and articulate how NuORDER facilitates best practices.
• Plan, organize, and manage all phases of project lifecycles.
• Oversee and manage multiple customer engagements simultaneously.

Skills

Project management

Customer relations

Analytical thinking

Communication skills

Data-driven application support

Education

Bachelor's degree or equivalent experience

Tools

Excel

Salesforce

Professional Services Automation (PSA) tools

Job description

A leading commerce platform provider is seeking an Implementation Manager to join their Launch Services team. This remote role, ideally for candidates in London, involves scoping and delivering implementations for the NuORDER product. You will manage multiple customer engagements, ensuring successful delivery by applying project management best practices and collaborating with clients to exceed expectations. Candidates should have 3-5 years of experience in consulting roles and a bachelor's degree or equivalent experience.