Remote/Hybrid Junior IT Support Engineer — SaaS Growth

ITSS Recruitment; Easter Howgate; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading SaaS organization in the United Kingdom is seeking a Junior IT Support Engineer to join their team. This role can be fully remote or hybrid based in Edinburgh, offering flexibility to their employees. Ideal candidates will be recent graduates or apprentices with strong problem-solving skills and a good understanding of IT support. The company fosters an innovative environment where communication and creativity are valued, providing opportunities for career progression. Apply now for immediate consideration.

Qualifications

• Recent graduate or apprentice will fit well into this position.
• Strong problem-solving abilities and organizational skills are essential.
• Ability to work as part of a team is necessary.

Responsibilities

• Provide support for 1st line service desk and helpdesk tickets.
• Liaise with suppliers ensuring faults are managed within SLAs.
• Support various technologies including Windows Server and Office 365.

Skills

Customer service skills

Problem solving abilities

Strong communication skills

Education

Recent university/college graduate or apprentice

Tools

Windows Server

Microsoft Office 365

Azure Active Directory

Active Directory

Networking & Wi-Fi Infrastructure

Job description

A leading SaaS organization in the United Kingdom is seeking a Junior IT Support Engineer to join their team. This role can be fully remote or hybrid based in Edinburgh, offering flexibility to their employees. Ideal candidates will be recent graduates or apprentices with strong problem-solving skills and a good understanding of IT support. The company fosters an innovative environment where communication and creativity are valued, providing opportunities for career progression. Apply now for immediate consideration.