Remote Customer Service Representative

GL Inc.; Remote; GBP 40,000 - 60,000; Part time

Job summary

A consulting firm specializing in product testing is seeking Product Testers to work from home in the UK. This role offers flexible hours, ranging from 15 to 25 per week, with competitive pay between £18 and £32 per hour based on project specification. No prior experience is required. Ideal candidates should be reliable, detail-oriented, and possess good communication skills. The position allows you to work around your schedule and often lets you keep the product after testing.

Benefits

Very competitive pay rate

Weekly pay

Flexible scheduling

Telecommute option

Product retention after testing

Qualifications

• Must be 18 years or older.
• Commit to a flexible routine of 15-25 hours per week.
• Must have access to a reliable internet connection.

Responsibilities

• Document In-Home Usage Tests as per daily schedule.
• Follow the provided instructions strictly.
• Write reviews as instructed for each project.

Skills

Attention to detail

Ability to follow instructions

Good communication skills

Tools

Digital camera

Computer or smartphone

Job description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/ hr and £32/ hr, depending on the In-Home Usage Test project. No experience required.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

Responsibilities

• Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
• Take care of the product being tested and use it responsibly
• Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
• Some In-Home Usage Tests projects may require participants to use Mobile In-Home Use Test Technology to capture Point-of-Emotion insights to gain unparalleled depth of responses
• Write reviews as requested in the In-Home Usage Test Daily Schedule for each project

Requirements

• Ability to follow specific instructions
• Excellent attention to detail and curious spirit
• Be able to work 15-25 hours per week and commit to a routine
• Have access to a computer or smartphone and a reliable internet connection
• Have access to a digital camera that takes pictures
• Be honest and reliable
• Good communication skills are an asset
• 18 years or older

Benefits

• Very competitive pay rate
• Weekly pay
• Work around your own schedule
• Learn about an exciting industry
• Telecommute (you can work from home, work or school)
• Most of the time you can keep the product you tested

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