Remote Customer Service Advisor — Appointments

Back 2 Work Complete Training; Remote; GBP 24,000; Full time

Job summary

A leading training organization is looking for a Customer Service Advisor to work remotely. The role involves handling inbound calls for appointment management, with a salary of £23,809.50 per annum. Candidates should have strong communication skills and be comfortable working in a fast-paced environment. The position includes benefits like 28 days holiday, wellness programs, and career development opportunities, making it an attractive option for those seeking growth and work-life balance.

Benefits

28 days holiday

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Recognition awards

Opportunities for career development

Qualifications

• Comfortable handling inbound calls and managing appointment bookings.
• Efficient and accurate worker in a busy setting.
• Experience in customer service is preferred but not mandatory.

Responsibilities

• Handle inbound calls for appointment management.
• Book, re-schedule, and cancel appointments via a system.
• Provide empathetic support while respecting callers' needs.

Skills

Good communication

Comfortable in a fast-paced environment

Polite and professional telephone manner

Ability to empathize

Job description

A leading training organization is looking for a Customer Service Advisor to work remotely. The role involves handling inbound calls for appointment management, with a salary of £23,809.50 per annum. Candidates should have strong communication skills and be comfortable working in a fast-paced environment. The position includes benefits like 28 days holiday, wellness programs, and career development opportunities, making it an attractive option for those seeking growth and work-life balance.