Remote Customer Experience & Sales Leader, EMEAP

Abbott; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare company is seeking a Customer Experience Manager to lead a team in managing customer relationships and driving sales growth. The role involves developing strategic plans, coaching the team, and boosting customer loyalty. Proven leadership in sales and customer service is essential, with a strong understanding of the diagnostic industry. Benefits include competitive salaries and a comprehensive healthcare package.

Benefits

Competitive salary

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Proven sales and customer service management leadership track record.
• Experience in the diagnostic industry with a focus on service and profitability.
• Strong relationship management with Senior Management and key stakeholders.

Responsibilities

• Develop strategic growth plans for territory.
• Coach and lead sales Ambassadors.
• Drive adoption of solutions and maintain customer loyalty.

Skills

Sales management

Customer service

Relationship building

Solution selling

Job description

A global healthcare company is seeking a Customer Experience Manager to lead a team in managing customer relationships and driving sales growth. The role involves developing strategic plans, coaching the team, and boosting customer loyalty. Proven leadership in sales and customer service is essential, with a strong understanding of the diagnostic industry. Benefits include competitive salaries and a comprehensive healthcare package.