Remote Customer Experience Associate

DEKALOGIC; Worthing; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading training provider in the UK is offering an exciting opportunity for individuals to develop their skills as a Customer Experience Associate in a remote setting. This role involves handling customer inquiries and providing solutions to ensure a positive experience. Candidates will participate in a free training program, which includes essential skills for successful remote work. Flexible schedules and a supportive environment are offered.

Benefits

Fully-funded training program

Flexible schedules

Work-life balance

Qualifications

• Ability to professionally handle customer inquiries.
• Experience or interest in customer service roles.
• Willingness to participate in training.

Responsibilities

• Professionally process outbound sales and customer service calls.
• Respond to customer questions with knowledge and courtesy.
• Resolve customer issues efficiently.

Skills

Communication

Problem-solving

Customer Service

Job description

Overview

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Associate?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote and hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free (government funded) programme but some eligibility conditions will apply.

Programme topics include:

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work

Limited places are available so apply online now!

Customer Experience Associate Job Overview

In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work-from-home and hybrid customer service roles demand a mix of talents, such as communication and problem-solving.

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative, this will be ideal for you.

Apply online today!