Remote Cruise Itinerary Concierge

Xperience Xscape Travels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel services company in the UK seeks a Cruise Itinerary Coordinator to assist travelers through their journeys. Responsibilities include responding to inquiries, updating itineraries, and providing travel information. Ideal candidates will have a background in customer service, be detail-oriented, and enjoy working in a remote environment. This role offers travel perks and growth opportunities within a supportive team.

Benefits

Travel perks

Discounted rates

Growth opportunities through training

Qualifications

• Customer service background, preferably in travel.
• Detail-oriented and organized work style.
• Comfortable learning new tools and systems.

Responsibilities

• Respond promptly to client questions via email, phone, and chat.
• Assist with itinerary updates and travel changes.
• Share information about travel requirements and destinations.
• Conduct follow-ups to confirm client satisfaction.

Skills

Customer service

Organizational skills

Problem-solving skills

Proactive work style

Job description

A travel services company in the UK seeks a Cruise Itinerary Coordinator to assist travelers through their journeys. Responsibilities include responding to inquiries, updating itineraries, and providing travel information. Ideal candidates will have a background in customer service, be detail-oriented, and enjoy working in a remote environment. This role offers travel perks and growth opportunities within a supportive team.