Remote Crisis Counselor: Telehealth Support & Growth

ProtoCall Services; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading behavioral healthcare provider is seeking a Crisis Counselor to provide telephonic support and crisis intervention. The ideal candidate will have a Bachelor's degree and direct experience in behavioral health. Responsibilities include assessing emotional needs and offering resources. This full-time role offers flexible scheduling and comprehensive training. The position is remote, requiring Alabama residency. Excellent benefits are provided, including medical, dental, and a 401(k) plan.

Benefits

Comprehensive medical, dental, and life insurance

401(k) program with company match

Company-matched student loan repayment

Employee Assistance Program (EAP)

Accrued PTO

Opportunities for professional growth

Qualifications

• Minimum 1 year direct experience in behavioral health, counseling, or social services.
• Ability to work in a telephonic support environment.
• Strong ability to assess emotional and behavioral health concerns.

Responsibilities

• Provide empathetic telephonic support to distressed individuals.
• Assess emotional health concerns and levels of risk.
• Maintain accurate documentation and multitask effectively.

Skills

Empathy

Communication

Emotional resilience

Multitasking

Education

Bachelor’s Degree from an accredited college

Job description

A leading behavioral healthcare provider is seeking a Crisis Counselor to provide telephonic support and crisis intervention. The ideal candidate will have a Bachelor's degree and direct experience in behavioral health. Responsibilities include assessing emotional needs and offering resources. This full-time role offers flexible scheduling and comprehensive training. The position is remote, requiring Alabama residency. Excellent benefits are provided, including medical, dental, and a 401(k) plan.