Remote Consultant

Simpler Law; Remote; GBP 60,000 - 80,000; Full time

Job summary

A national specialist legal services company is looking for a dedicated Home Based Phone Sales Consultant to join its Client Team. This role involves engaging with existing clients to review their arrangements and provide guidance over the phone or Zoom. The ideal candidate should have strong customer service skills and the ability to build rapport with clients. Comprehensive training is provided at the office in Lincoln, and the company maintains high standards of service with a focus on customer satisfaction.

Qualifications

• Minimum 5 years experience in customer service or sales.
• Ability to work remotely and manage time effectively.

Responsibilities

• Speak to 3-4 existing clients per day.
• Review existing arrangements with clients.
• Advise clients accordingly via phone or Zoom.

Skills

Great Customer Service Skills

Great Rapport Building

Ability to help clients make informed decisions

Admin Skills

Job description

The Company

With over 30 years working in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers. Simpler Law Limited is looking for further additions to our well established, existing Client Team as a full time employed Home Based Phone Sales Consultant.

Your Job

Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training provided at our head office in Lincoln.

We are a national specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients and are a rapidly expanding company.

Job Requirements

• Great Customer Service Skills
• Great Rapport Building
• Can help clients make informed decisions
• Able to access a database
• Admin Skills

Minimum 5 years experienc...