Remote Community Moderator — Bilingual EN/FR (Gaming)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Full time

Job summary

A remote service platform is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. The ideal candidate will possess proficiency in English and French, as well as a passion for gaming. Responsibilities include engaging with players, monitoring community channels, and resolving issues promptly. Strong problem-solving skills and a positive attitude are essential. This remote opportunity allows for working from home and requires no degree, focusing instead on self-motivation and service quality.

Qualifications

• Excellent verbal and written communication skills.
• Able to manage time efficiently and respond to inquiries promptly.
• Understanding of gaming industry terminology.

Responsibilities

• Provide email and chat support for a gaming client.
• Engage with players and resolve issues.
• Monitor community channels and apply moderation guidelines.

Skills

Proficiency in English

Proficiency in French

Patience and empathy

Problem-solving skills

Time management

Customer service skills

Tools

Discord

Facebook

Twitter

YouTube

Instagram

TikTok

Job description

A remote service platform is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. The ideal candidate will possess proficiency in English and French, as well as a passion for gaming. Responsibilities include engaging with players, monitoring community channels, and resolving issues promptly. Strong problem-solving skills and a positive attitude are essential. This remote opportunity allows for working from home and requires no degree, focusing instead on self-motivation and service quality.