Remote Business Analyst — UK Energy Billing & CRM

Dexter Talent; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency in energy is seeking an experienced Business Analyst to join their Billing and CRM team. This fully remote position requires strong expertise in the UK's energy sector, particularly in CRM and billing systems. You will translate complex requirements into clear functional specifications while collaborating closely with development and testing teams. Excellent communication skills are essential, along with the ability to navigate the software development lifecycle effectively.

Qualifications

• Proven experience as a Business Analyst or Consultant in the UK energy sector.
• Operational knowledge of CRM and billing systems is essential.
• Ability to collaborate effectively with development and testing teams.

Responsibilities

• Shape new features and translate customer requirements into solutions.
• Produce clear user stories and functional documentation.
• Support change control, plan projects, and review testing.

Skills

Strong BA or Consultant experience in the UK energy or utilities sector

Hands-on operational knowledge of CRM and billing systems

Ability to produce clear functional requirements and acceptance criteria

Confidence working through the software development lifecycle

Solid understanding of billing concepts like tariffs and standing charges

Strong communication skills

Job description

A leading recruitment agency in energy is seeking an experienced Business Analyst to join their Billing and CRM team. This fully remote position requires strong expertise in the UK's energy sector, particularly in CRM and billing systems. You will translate complex requirements into clear functional specifications while collaborating closely with development and testing teams. Excellent communication skills are essential, along with the ability to navigate the software development lifecycle effectively.