Remote Bilingual Gaming Community Moderator (EN/FR)

Arise Virtual Solutions; Telford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A virtual support service provider is looking for a Community Moderator to work from home. Candidates should be fluent in both English and French. The role involves providing email and chat support for a major gaming client, engaging with players, and resolving their inquiries. This opportunity allows individuals to create a flexible work schedule while tapping into their passion for gaming. No degree is required, and prior training will be provided.

Qualifications

• Proficiency in reading, writing, and speaking English and French is essential.
• Ability to manage time efficiently to respond to inquiries promptly.
• Understanding of game-specific terminology, slang, and context.

Responsibilities

• Provide email and chat support for a major gaming client.
• Engage with players while resolving their issues.
• Monitor all assigned community channels according to guidelines.

Skills

Fluent in English

Fluent in French

Problem-solving skills

Patience and empathy

Engagement moderation

Tools

Forum platforms

Discord

Facebook

YouTube

TikTok

Job description

A virtual support service provider is looking for a Community Moderator to work from home. Candidates should be fluent in both English and French. The role involves providing email and chat support for a major gaming client, engaging with players, and resolving their inquiries. This opportunity allows individuals to create a flexible work schedule while tapping into their passion for gaming. No degree is required, and prior training will be provided.