Remote AI Training & Customer Experience Specialist

Crossing Hurdles; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading AI solutions provider in the United Kingdom is seeking an experienced professional to enhance their AI-driven customer service systems. You will design training data, conduct quality audits, and collaborate with teams to improve outcomes. The ideal candidate has strong customer service experience, excellent communication skills, and expertise in conflict resolution. This remote position offers an opportunity to work at the forefront of AI technology.

Qualifications

• Proven professional experience in customer service roles.
• Strong multitasking ability in fast paced remote environments.
• Ability to convert customer needs into structured AI training inputs.

Responsibilities

• Design and develop training data and realistic scenarios for AI systems.
• Conduct regular quality audits of AI generated conversations.
• Collaborate with product and engineering teams to optimize learning outcomes.

Skills

Conflict resolution expertise

Excellent communication skills

Multitasking ability

Collaborative mindset

Job description

A leading AI solutions provider in the United Kingdom is seeking an experienced professional to enhance their AI-driven customer service systems. You will design training data, conduct quality audits, and collaborate with teams to improve outcomes. The ideal candidate has strong customer service experience, excellent communication skills, and expertise in conflict resolution. This remote position offers an opportunity to work at the forefront of AI technology.