Remote AI Solutions Engineer – Contact Centre Focus

Dupen Ltd (Dupen Recruitment); Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading technology client is seeking a Professional Services Engineer to deploy contact centre solutions with a focus on AI. This home-based position enhances client engagement through workshops and innovative projects leveraging NLP and Large Language Models. The ideal candidate will ensure successful application deployment, provide exceptional customer service, and stay ahead of emerging technologies. Join a fast-growing sector with exciting career opportunities in AI solutions.

Qualifications

• Experience in deploying AI-driven solutions in client environments.
• Ability to lead workshops and gather requirements.
• Strong technical background in cloud technologies.

Responsibilities

• Configure, deploy, and commission AI applications.
• Lead client workshops to tailor solutions.
• Collaborate with teams to ensure successful project delivery.
• Maintain high customer service standards during project implementation.

Skills

Natural Language Processing (NLP)

Deployment of AI applications

Client engagement

Project management

Tools

AWS

Large Language Models (LLMs)

Job description

A leading technology client is seeking a Professional Services Engineer to deploy contact centre solutions with a focus on AI. This home-based position enhances client engagement through workshops and innovative projects leveraging NLP and Large Language Models. The ideal candidate will ensure successful application deployment, provide exceptional customer service, and stay ahead of emerging technologies. Join a fast-growing sector with exciting career opportunities in AI solutions.