Relief Security Officer

Mitie; Northwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading security services provider is seeking a Relief Security Officer in Northwich, UK. The role involves delivering exceptional customer service and ensuring a safe shopping environment. Responsibilities include conducting store patrols, utilizing CCTV for crime reduction, and collaborating with store management. Candidates should hold a current SIA licence or be able to obtain one. Benefits include contracted hours, annual leave, pension schemes, and professional development opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Qualifications

• Current SIA licence preferable; training may be available.
• 5-year checkable employment/education history is essential.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.
• Liaise with store management teams and police.

Skills

Customer service skills

Observation skills

Conflict resolution

Education

SIA licence or SIA Certificates

Job description

Relief Security Officer

Pay rate: £13.50/hr

Various Shifts (to be discussed at interview)

Various Locations to be discussed at interview

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities