Relief Retail Security Officer

Mitie Group plc.; Withersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services firm is seeking a Retail Security Officer in the Haverhill and Cambridge area. The role requires exceptional customer service skills to maintain a safe shopping environment. Responsibilities include deterring crime, conducting store patrols, and managing CCTV systems. A current SIA licence is preferred. Competitive pay and various benefits including training programs and progression opportunities are offered.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and retail discounts

Qualifications

• Deliver exceptional customer service in a retail environment.
• Ability to conduct patrols and monitor CCTV systems.
• Must undergo a full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with management and police for crime prevention.

Skills

Exceptional customer service

CCTV systems utilization

Patrolling skills

Education

Current SIA licence or Certificates

Job description

Overview

Pay rate: £12.60 region 2/16 -2/13. Various shifts (to be discussed at interview) will be working between Haverhill and Cambridge area. Overtime available and weekend availability is required. Job overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates, but in some circumstances training for a licence can be provided. Vetting: a full 5-year checkable employment/education history is required; failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid