Relief Retail Security Officer

Mitie; South Derbyshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in South Derbyshire. This role involves delivering exceptional customer service while ensuring a safe shopping environment. Key duties include conducting store patrols, utilizing CCTV to deter crime, and liaising with store management and law enforcement. Candidates should ideally hold a current SIA license or be willing to obtain one.

Benefits

Contracted hours

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to financial services and retail discounts

Reward schemes and online GP services

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Ability to deliver exceptional customer service.
• Preferred to hold a current SIA licence or be willing to obtain one.
• Must have a full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with store management and police as needed.
• Wear Body Worn CCTV for safety.

Skills

Customer service

Safety awareness

CCTV operation

Education

Current SIA license

5-year checkable employment history

Job description

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid