Relief Retail Security Officer

Mitie Group plc.; Prenton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK security company is seeking a Retail Security Officer to ensure safety and provide exceptional customer service. The role involves conducting patrols, utilizing CCTV to reduce crime, and working closely with management and local police. Candidates must hold an SIA licence or be open to training, along with a checkable employment history. This position offers various benefits including contracted hours, pension schemes, and comprehensive training.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Comprehensive induction and training programme

Access to financial services and retail discounts

Free uniform supplied

Qualifications

• Must hold a current SIA licence or be willing to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offenses.
• Conduct patrols of the store.
• Support reduction of crime and stock loss using CCTV systems.
• Liaise with management teams and local police.

Skills

Customer service

Patrolling

Knowledge of CCTV systems

Communication

Education

SIA licence or SIA Certificates

Job description

Overview

Pay rate: £12.60. Various shifts (to be discussed at interview). Must be able to work over two different sites and this will require travelling. Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided). Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits and additional information

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid