Relief Retail Security Officer

Mitie; Lancashire; On-site; Full time

Job summary

A leading security company is seeking a Retail Security Officer in Lancashire to provide exceptional customer service and ensure a safe shopping environment. Responsibilities include conducting store patrols, liaising with police, and utilizing CCTV systems. This role offers a pay rate of £12.60 per hour, with various shifts to be discussed at the interview. Candidates must have a full 5-year checkable employment history.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Progression and development opportunities

Qualifications

• Full 5-year checkable employment/education history is mandatory.
• Experience in customer service roles preferred.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Liaise with Police and crime partnerships.
• Wear Body Worn CCTV to enhance safety.

Skills

Customer service

CCTV operation

Conflict resolution

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

Pay rate: £12.60

Shifts: Various Shifts (to be discussed at interview)

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid