Relief Retail Security Officer

Mitie Group plc.; City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Retail Security Officer to enhance customer safety and deter crime. The ideal candidate will provide exceptional customer service and conduct regular patrols. Holding an SIA licence is preferred, but training may be provided. The role includes CCTV operation and collaboration with store management and police to foster a safe environment. This position offers contracted hours, paid breaks, and various employee benefits including a pension scheme and training opportunities.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licencing programme

Comprehensive induction and training programme

Access to employee benefits including financial services

Apprenticeship schemes

Paid breaks

Qualifications

• Ability to provide industry leading customer service.
• Experience working with CCTV systems.
• Must have a clear 5-year checkable history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct regular store patrols.
• Utilise CCTV systems to support crime reduction.
• Liaise with management and police as required.

Skills

Customer service

CCTV operation

Patrolling skills

Education

SIA licence or Certificate

5-year checkable employment history

Job description

Pay rate: £12.60 Various Shifts (to be discussed at interview)

Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting: It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties:

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid