Relief Retail Security Officer

Mitie; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is looking for a Retail Security Officer in Brighton to ensure a safe shopping environment. Key responsibilities include delivering exceptional customer service, patrolling the store, and liaising with police. Applicants should preferably hold an SIA licence, though training may be provided. Benefits include annual leave and access to various employee perks.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to employee benefits

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Exceptional customer service skills are essential.
• Ability to conduct patrols effectively within store premises.
• Experience using CCTV systems to reduce crime is a plus.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct regular patrols of the store.
• Utilize CCTV systems to combat stock loss.
• Liaise with management and law enforcement as necessary.

Skills

Customer service

Patrolling

CCTV operation

Education

Current SIA licence or SIA Certificates

Full 5-year checkable employment/education history

Job description

Overview

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid