Relief Emergency Response Officer

Mitie Group plc.; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading operational services company in Oxford is seeking a Security Operations Manager to manage daily security requirements and ensure a consistent service delivery. Responsibilities include responding to medical emergencies, conducting audits, and managing reports. The ideal candidate must have strong communication skills, relevant qualifications, and a full driving license. This role requires physical fitness and compliance with company policies and procedures.

Qualifications

• A Level in English & Math's preferred.
• Physically fit to pass a site-related medical.
• Full and current driving license required.

Responsibilities

• Manage operational security matters and ensure consistent service delivery.
• Respond to medical emergencies and ensure effective communication.
• Conduct operational audits and ensure compliance with security policies.

Skills

Excellent communication skills

Medical emergency response

Accident report writing

Clean-keeping procedures

Education

A Level or equivalent in English & Math's

NEBOSH or IOSH

FREC 3 or FAAW

Job description

To manage the day to day operational requirements of the contract in line with customer and contractual expectations. To be the initial contact on operational security matters, ensuring a consistent quality service delivery and prompt responses to all incidents.

Main Duties

• Medical emergency response - responding to request, 1st aid medical treatment on scene, escalation to and liaising with external services, accident forms and report writing.
• Accident report writing, medical reports, medical log, transfer requests from OHD to/from hospital.
• Responding to spillages that may have a contamination impact to the environment - oil, paint, solvents, petrol/diesel etc - contain, clean up, escalation, report, BA trained, use of gas detection equipment, PPE, spill kits, vetta drainage inflation equipment.
• Flood response - pumping, creation of dams, clean up, reporting.
• Carry out operational audits of site equipment and paperwork.
• Plan and participate in on-site training as per training programme.
• To act as a key contact for all daily operational security matters across the plant.
• Be responsible for all security activities & standards of all security personnel, and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.
• Provide a highly visible security presence on and around the site.
• To operate internal and external patrols.
• To provide car park patrols and apply restrictions as required.
• Respond to emergencies immediately and request for assistance where required.
• Reporting instances on and around the site.
• Operate search policy as per instructed by BMW.
• Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.
• Perform as instructed locking and unlocking duties.
• Ensure that all Policies and Procedures for BMW and Mitie are followed.
• To ensure that the security teams are briefed on events or changes in procedures that have been implemented or are due to be introduced.

Qualifications

• A Level or equivalent in English & Math's preferred
• NEBOSH or IOSH preferred
• FREC 3 or FAAW as a minimum
• Full and current driving license. License to be checked prior to driving company vehicles
• Physically fit to pass a site related medical
• Clean Shaven for (B/A) Breathing Apparatus Wear
• Excellent communication skills are essential - report writing, 1-2-1 dialogues, radio communications, log book entries