Rehoming Coordinator

Dogs Trust Worldwide; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading dog charity in Glasgow is seeking a Rehoming Coordinator to join their team. You will be crucial in matching dogs with loving homes and supporting adopters. Ideal candidates will have experience in rehoming, excellent customer service skills, and a strong understanding of dog welfare. The role offers a competitive salary of £24,907 per year, and the workplace is onsite.

Qualifications

• Experience in a rehoming environment.
• Excellent customer service and communication skills.
• Ability to manage multiple competing priorities.

Responsibilities

• Provide customer service, matching dogs with suitable adopters.
• Maintain oversight of dog status and respond to inquiries.
• Create engaging online profiles and promote dogs for adoption.
• Liaise with Behavior and Welfare teams for specific needs.
• Assist with adoption paperwork and kennel care.

Skills

Customer service

Communication

Organizational skills

Time management

Knowledge of dog welfare

Job description

Looking to make a real difference to the lives of dogs and people? As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.

Application Deadline: November 27, 2025
Department: Rehoming
Employment Type: Permanent - Full Time
Location: Glasgow
Workplace type: Onsite
Compensation: £24,907 per year + benefits

What does this role do?

• Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
• Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
• Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
• Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
• Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.

Interviews for this role are provisionally scheduled for Wednesday 3rd December 2025.

Could this be you?

With an experience of working in a rehoming environment, you'll have great customer service and communication skills, able to match dogs with suitable adopters and find their forever homes. Knowledgeable about dogs and their welfare, you'll also have good organisational and time management skills, with the ability to juggle multiple, competing priorities.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Job Description - Rehoming Coordinator (september 2025)

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at [e-mail]. We're here to support you every step of the way.

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