Registered Service Manager - Stanmore

Capability Scotland; Lanark; On-site; GBP 37,000 - 45,000; Full time

Job summary

A Scottish care organization based in Lanark is seeking a Registered Service Manager to lead their Children's Residential Services. This role involves managing daily operations to ensure a high-quality, person-centred experience for young residents, overseeing staff training and performance, and ensuring regulatory compliance. The ideal candidate will have strong leadership skills, experience in care, and relevant qualifications. The position offers a competitive salary and various benefits, including a funded qualification and generous holiday allowance.

Benefits

Competitive salary

Fully funded SVQ qualification

37 days holidays per year

Free PVG checks

Up to 8% company pension contribution

Cycle to work scheme

24/7 employee assistance programme

Qualifications

• Must hold SVQ 4 in Health & Social Care and a relevant management qualification.
• Proven leadership experience in a care environment required.
• Excellent interpersonal skills for engaging with customers and stakeholders.

Responsibilities

• Manage service ensuring quality, person-centred experience.
• Lead a team to ensure regulatory compliance and effective service delivery.
• Oversee budgets and financial controls, staff management, and service development.

Skills

Leadership experience in a care environment

Excellent interpersonal skills

Strategic thinking

Comfortable with operational and strategic tasks

Education

SVQ 4 Health & Social Care or equivalent

Relevant management qualification

Job description

Registered Service Manager – Children’s Residential Services

Hours: 37 hours per week

Location: Lanark, ML11 7RR

Salary: £44,101.00 per annum

At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people.

Stanmore House Residential acts as both a boarding element to Stanmore House School and a residential and respite service for the children of Scotland. The young people we support are aged between 5 & 20 with a variety of complex disabilities. You would support them to live independently in our bright, fully adapted, residential & school campus based in the outskirts of Lanark.

About the role – Service Manager

As Service Manager you will have responsibility for managing the service so that our young people receive a quality, person-centred experience. You will lead our team, ensuring regulatory compliance, overseeing budgets and facilities, and drive service development. Key tasks include:

• Managing the referral process and ensuring service delivery meets protocols and customer needs.
• Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
• Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
• Ensuring the facility, transport provisions and service environment support safe and effective delivery.
• Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
• Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
• Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.

What We’re Looking For

• Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
• Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
• Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
• Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
• Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.

Location: Stanmore House Residential, Stanmore Road, Lanark, ML11 7RR

Driving licence required.

Working with Capability Scotland brings you lots of benefits

• Competitive salary - £44,101.05 per annum
• We offer a fully funded SVQ – a qualification which is yours for life.
• 37 days holidays per year.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

Applying to Capability Scotland

Applying to join our family is easy by clicking apply now. You’ll then hear from us within three weeks of the noted closing date. We’ll invite successful candidates to an interview so we can learn more about what makes each other tick, in a safe and secure way.

A full job description of this role is available by clicking here: Service Manager

Closing date: 16th Jan 2025

For more information, or to arrange an informal chat, you can email Karen on [e-mail] (ref: CS0312251)

We reserve the right to close or extend this vacancy dependent on the number of applications. Therefore, if you are interested, please submit your application as early as possible.

General Information

Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.

Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.

A copy of Capability Scotland’s Equality and Diversity Policy is available upon request from the HR Team.

***Please note that our vacancies do not qualify for Skilled Worker Visa Sponsorship, if you require this to commit to this role long term, please do not apply. If we are in a position to offer sponsorship in the future our adverts will be updated to reflect this***