Registered Service Manager

TRCGroup; Ipswich; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading care provider in Ipswich is seeking a passionate Registered Service Manager to lead their supported living service. You'll ensure high standards of care and empower your team to achieve their full potential in a vibrant community. The ideal candidate has experience with individuals with learning disabilities and holds a Level 3 qualification in Health & Social Care. The role offers a competitive salary and a range of benefits, enhancing a supportive work environment.

Benefits

Discretionary annual bonus (up to 10%)

Holiday purchase scheme

Long service awards

Learning and development opportunities

Life assurance (2x annual salary)

Access to Wagestream

Discounts with over 150 retailers

Comprehensive health and well-being support

Qualifications

• Significant experience working with individuals with learning disabilities and/or complex behaviors.
• Experience as a Service Manager in supported living or residential services.
• Opportunities for further development to Level 4/5.

Responsibilities

• Ensure highest standards of care and support.
• Empower your team and individuals supported.
• Manage the service's financial performance and quality care.

Skills

Leadership

Interpersonal skills

Communication

Flexibility

Education

Level 3 qualification in Health & Social Care

Job description

Overview

Registered Service Manager

Location : Ipswich, Suffolk

Salary : £38,000 – £40,000 per annum

We are working with a highly regarded care provider who is seeking a passionate and experienced Registered Service Manager to lead their supported living service in Ipswich. This is an exciting opportunity for someone who thrives on making a real difference and has the drive to lead and inspire a dedicated team.

The Service

This supported living service is a welcoming and vibrant home for individuals who wish to live independently while enjoying an active social life. From themed garden parties and BBQs to dinners, trips into town, and impromptu evenings of music and dancing, there’s a strong community spirit that makes this service truly special.

The Role

As Service Manager, you will be responsible for the day-to-day leadership and smooth running of the service, ensuring the highest standards of care and support are maintained. You will be key in empowering both your team and the individuals supported within the service to achieve their full potential.

Your responsibilities

• Enabling the people supported to lead fulfilling, independent lives.
• Leading, developing, and motivating your team to ensure their well-being and professional growth.
• Managing the service efficiently, balancing financial performance with a strong ethos of quality care.
• Ensuring compliance with CQC requirements and other regulatory obligations.
• Promoting a culture of continuous improvement through effective processes, reporting, and quality assurance.
• Maintaining accurate management information to maximise quality and compliance.

This role requires registration with the Care Quality Commission (CQC).

About You

To succeed in this role, you will :

• Have significant experience working with individuals with learning disabilities and / or complex behaviours.
• Be an experienced Service Manager, ideally with a background in supported living or residential services.
• Hold at least a Level 3 qualification in Health & Social Care (with opportunities for further development to Level 4 / 5).
• Bring strong leadership, communication, and interpersonal skills.
• Be flexible, confident, and committed to working in a person-centred way.

Benefits

Our client is committed to investing in their people and creating an inclusive, supportive working environment.

Alongside a competitive salary, you will have access to a range of benefits, including :

• Discretionary annual bonus (up to 10%).
• Holiday purchase scheme (up to 2 additional days per year).
• Long service awards and recognition schemes.
• Learning and development opportunities, including leadership training.
• Life assurance (2x annual salary).
• Access to Wagestream (flexible pay).
• Discounts with over 150 retailers.
• Comprehensive health and well-being support, including Employee Assistance Programme and Mental Health First Aiders.