Registered Branch Manager

Leaders in Care; City Of London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading care provider in London is seeking an experienced Registered Branch Manager to oversee community-based adult and paediatric complex care services. This senior role requires operational leadership, regulatory compliance, and team management. Ideal candidates will have proven experience in complex care, a robust understanding of CQC regulations, and outstanding organizational skills. The position offers a competitive salary of £50,000 - £55,000 annually with opportunities for professional growth.

Qualifications

• Proven experience as a Registered Branch Manager within Complex Care.
• Minimum 2 years' experience as a CQC Registered Manager.
• Experience managing complex care packages (LD, ABI, neurological).
• Strong understanding of CQC regulations.
• Ability to work fully on-site, Monday to Friday.

Responsibilities

• Oversee branch operations, quality, and compliance.
• Maintain CQC registration and lead inspections.
• Manage clinical, care, and office teams.
• Oversee adult and paediatric complex care packages.
• Lead care planning and package mobilisation.

Skills

Operational leadership

Regulatory compliance

Team management

CQC regulations understanding

Strong communication skills

Organisational skills

Job description

Registered Branch Manager - Complex Care (West London)

A well-established and growing Complex Care provider is seeking an experienced Registered Branch Manager to lead a specialist community-based service in West London. This is a senior, fully on-site role (Monday to Friday) overseeing high-quality adult and paediatric complex care packages delivered in the community.

As Registered Branch Manager, you will have full responsibility for operational leadership, regulatory compliance and service performance. You will lead multidisciplinary teams and ensure the safe, effective delivery of complex care services in line with CQC standards and best clinical practice.

Key Responsibilities

• Overall accountability for branch operations, quality and compliance
• Maintaining CQC registration and leading inspections and audits
• Managing and developing clinical, care and office-based teams
• Overseeing adult and paediatric complex care packages in the community
• Leading assessments, care planning and mobilisation of new packages
• Building strong relationships with commissioners, families and stakeholders
• Driving sustainable growth while maintaining excellent care outcomes

Requirements

• Proven experience as a RBM within Complex Care
• Minimum 2 years' experience as a CQC Registered Manager
• Adult and paediatric complex care experience in the community setting
• Strong understanding of CQC regulations and inspection frameworks
• Experience managing clinically complex packages (LD, ABI, neurological, respiratory, tracheostomy, ventilation)
• Confident, hands-on leader with strong organisational and communication skills
• Able to work fully on-site, Monday to Friday

What's on Offer

• Salary £50,000 - £55,000 per annum
• Fully on-site role, Monday to Friday
• Opportunity to lead a specialist adult and paediatric Complex Care service
• Supportive senior leadership and long-term progression opportunities

This role would suit an accomplished Registered Branch Manager looking to take ownership of a high-impact service within a quality-driven Complex Care organisation.

Applications are welcomed from experienced Registered Branch Manager professionals with a strong background in adult and paediatric community complex care and regulatory leadership.

Apply today or contact Ehsan at Leaders in Care: (phone number removed).

Ref: LICEA