Regional Workplace Manager - Birmingham, London and Milton Keynes

Ampa - Legal & Professional Services; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Regional Workplace Manager to oversee multi-site operations across Birmingham and London. This role includes responsibility for managing facilities, supplier performance, and ensuring safety compliance. Candidates should possess significant experience in workplace management, strong leadership abilities, and financial acumen. The position offers an opportunity to influence workplace strategy in a people-first culture, supporting both office transformations and operational efficiency.

Qualifications

• Proven experience managing FM suppliers, contracts, and KPIs.
• Experience delivering office refits and workplace change.
• Strong financial management skills, including budget ownership.

Responsibilities

• Lead workplace and facilities management across multiple sites.
• Manage suppliers and contracts, ensuring performance.
• Ensure health & safety and statutory compliance in workplaces.

Skills

Proven experience in workplace management or facilities management

Strong technical knowledge of building operations

Health & safety expertise

Excellent stakeholder management

Strong financial management skills

Education

FM (or similar) degree-level qualification

Job description

• A senior facilities management role with real impact: As Workplace Regional Manager (Central), you'll lead workplace and facilities management across Birmingham, London and MK, shaping safe, efficient and engaging office environments.
• Trust and influence: This is a strategic facilities management role with real decision‑making authority. You'll work closely with senior leaders to drive workplace strategy, service delivery and continuous improvement.
• Breadth and variety: From managing FM services and suppliers to delivering office refits, relocations and workplace transformation projects, this role offers genuine variety and challenge.
• A people‑first culture: Join a collaborative, values‑led organisation that trusts its leaders, supports flexible working and focuses on outcomes rather than presenteeism. We're looking for an experienced Regional Workplace Manager / Facilities Manager to oversee multi‑site workplace operations across Birmingham, London and Milton Keynes, with scope to support additional UK locations as Ampa continues to grow.
• This is a senior workplace management role combining operational facilities management, supplier and contract management, workplace projects, space planning and financial stewardship. You'll be a visible leader across our offices, ensuring our workplaces support hybrid working, business growth and colleague wellbeing.
• Leading the workplace experience:
  • Acting as a visible, approachable leader for colleagues and building users.
  • Building strong relationships with senior stakeholders and responding to what our teams really need from their workplaces.
• Running great day‑to‑day operations:
  • Overseeing reception, catering, cleaning, security, document and building services.
  • Managing suppliers and contracts, holding partners to account on performance, value and risk.
• Delivering projects that make a difference:
  • Leading office refits and moves from start to finish, keeping people informed, budgets on track and compliance front of mind.
• Making smart use of space and systems:
  • Implementing and embedding workplace systems such as desk and room booking.
  • Using data and insight to support space planning, occupancy and future growth.
• Owning the numbers:
  • Managing OPEX and CAPEX budgets, including rent, leases and service charges.
  • Producing clear forecasts, reporting and value‑for‑money improvements.
• Keeping our workplaces safe and compliant:
  • Ensuring H&S, fire and statutory compliance across the portfolio.
  • Maintaining risk assessments, audits and business continuity plans.
• Leading and developing people:
  • Supporting and developing regional workplace teams and site‑based leaders.
  • Creating an inclusive, customer‑focused culture aligned to Ampa's values.
    Proven experience in workplace management or facilities management within a multi‑site or regional portfolio.
  • FM (or similar) degree‑level qualification.
  • Strong technical knowledge of building operations, health & safety, fire safety and statutory compliance.
  • Demonstrable experience managing FM suppliers, contracts, SLAs and KPIs.
  • Experience delivering office refits, relocations, workplace change or capital projects.
  • Strong financial management skills, including budget ownership, forecasting and cost control.
  • Confident, practical leader with excellent stakeholder management and communication skills.
  • Comfortable travelling between Birmingham and London as part of a regional role.