Regional Support Officer

Altogether Care; Devon and Torbay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned care provider in Devon is seeking a Regional Support Officer for Care at Home Services. The role involves operational support across multiple locations, ensuring high standards of care and compliance. Candidates must have leadership skills, experience in health and social care, and a full UK driving license. The position offers opportunities for professional development and aims to help clients live independently with reassurance of quality care.

Benefits

Opportunities for professional development

Supportive team environment

Ongoing training

Qualifications

• Experienced in the health and social care sector, ideally in domiciliary or community services.
• Knowledge of audits, quality assurance, and regulatory standards.
• Ability to work independently across multiple locations.

Responsibilities

• Support the effective running of services across the region.
• Carry out audits and quality assurance checks.
• Provide management cover for Care Managers.
• Respond flexibly to service needs.

Skills

Leadership

Quality Assurance

Adaptability

Auditing

Communication

Education

Level 5 Diploma in Health and Social Care

Job description

Overview

Job Title: Regional Support Officer – Care at Home Services

Location: Across Devon

Contract: Full-time

Travel: Regular travel between service locations is required

About the Role

We are seeking an experienced and adaptable Regional Support Officer to join our Care at Home team. This is a mobile role providing operational support across multiple locations predominately in Devon. You will work closely with Registered Managers and Care Managers to maintain high-quality care delivery, ensure compliance, and provide leadership to staff teams as needed.

Key Responsibilities

• Support the effective running of services across the region, ensuring high standards of care and compliance.
• Carry out audits, quality assurance checks, and improvement actions in line with regulatory and organisational requirements.
• Provide management cover for Care Managers, including leading and supervising staff teams to ensure safe and person-centred care.
• Respond flexibly to service needs, including supporting rota management, staffing issues, and urgent operational tasks.
• Promote and maintain a positive culture of quality, safety, and continuous improvement.
• Assist in mobilising new packages of care and supporting service growth across the region.
• Ensure excellent communication and teamwork with internal colleagues and external professionals.

About You

Experienced in the health and social care sector, ideally within domiciliary or community-based services.

Skilled in audits, quality assurance, and regulatory standards.

Strong leadership and team management abilities.

Flexible, proactive, positive and able to adapt to changing service demands.

Confident working independently across multiple locations.

Full UK driving licence and willingness to travel across Devon and further if required.

Willing to work towards, or already qualified to Level 5 Diploma in Health and Social Care.

What We Offer

Opportunities for professional development, including support to achieve Level 5.

A varied and rewarding role helping to ensure high-quality care for people in their own homes.

Supportive team environment with ongoing training and development.

Skills Needed

About The Company

Altogether Care is a family-owned and operated business, rooted in the Dorset and South Somerset community for over 30 years.

We see our clients as an extended family. So we work hard to understand the ‘real you’ and put your wellbeing, quality of life and independence at the centre of everything we do.

Our aim is to help you live as independently as possible with the peace of mind that professional care and support is always there when you need it.

Company Culture

We recognise that the most important people after our clients, are our front line care providers who support them.

With care providers employed across our care services throughout the South West, we know that they are the key to our success, and the core of our business.

In addition to our care providers, our founders and the management team all work closely together, and all of whom have multiple years’ experience within the care sector.

Desired Criteria

Required Criteria

• Full UK Driving Licence & Access To Own Vehicle

Closing Date Monday 29th December, 2025