Regional Slots Manager

The Rank Group; Glasgow; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the casino industry seeks a Slots Manager to oversee operations across Scotland and the North of England. The role focuses on driving revenue, managing supplier relationships, and ensuring compliance with gaming standards. Ideal candidates will have a strong background in casino slots operations and exhibit effective team management and communication capabilities.

Benefits

Car allowance

Qualifications

• Casino slots operations industry background required.
• Proven track record of influencing performance of venues.
• Effective communication and team management skills.

Responsibilities

• Manage day-to-day slots operations and supplier relationships.
• Conduct regular business review meetings and ensure follow-up.
• Deliver and optimize promotional campaigns across venues.

Skills

Performance driven

Good communicator

Collaborative style

Effective team management

Time-management

Job description

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.

This role is a regional role covering our venues across Scotland & the North of England. You'll berequired you to travel 2-3 days a week to our venues.

Main Accountabilities & Responsibilities:

• Manage day-to-day "Always on" slotsoperations, including supplier relationships, to meet required SLAs and commercial targets
• Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
• Maintain brand standards, compliance requirements, and responsible gaming procedures
• Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
• Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
• Support clubs with Slots counts, collections, and discrepancy investigations
• Recommend layout / venue changes that would enhance the revenue from Slots
• Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team

Product and Supplier management

• Ensure Supplier SLAs are maintained and developed as needs change
• Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
• Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
• Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures

Qualifications

• Casino slots operations industry background
• Proven track record of positively influencing performance of venues and third-party suppliers
• Performance driven & commercial mindset
• Good communicator and ability to influence
• Collaborative style and approach to work
• Effective team management skills
• Good time-management and prioritisation skills

Additional Information

The role is field based and a car allowance comes with the role.

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