Regional Funeral Services Manager

Co-op Insurance; England; On-site; GBP 34,000 - 42,000; Full time

Job summary

A leading funeral service provider is seeking a Funeral Service Manager to lead teams across multiple locations. This role requires great people skills, a strong commercial focus, and the ability to inspire others while ensuring compliance with regulatory standards. The manager will be responsible for client care, coaching teams, and community engagement, all while adhering to high standards of professionalism and dignity. With a competitive salary, benefits include staff discounts, training support, and a generous pension.

Benefits

Competitive salary

Coaching, training and support

Pension with up to 10% employer contributions

Annual incentive scheme

28 days holiday

Discounts on Co-op products and services

Qualifications

• Ability to communicate professionally and sensitively with clients.
• Real commercial focus and ability to spot opportunities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead and coach a team of funeral directors across the region.
• Build strong relationships with colleagues to drive service standards.
• Manage resources and ensure compliance with regulatory guidelines.
• Take responsibility for client complaints and issues.

Skills

Commercial focus

Organizational skills

Relationship building

Coaching and mentoring

Customer service skills

Education

UK manual driving licence

Job description

A leading funeral service provider is seeking a Funeral Service Manager to lead teams across multiple locations. This role requires great people skills, a strong commercial focus, and the ability to inspire others while ensuring compliance with regulatory standards. The manager will be responsible for client care, coaching teams, and community engagement, all while adhering to high standards of professionalism and dignity. With a competitive salary, benefits include staff discounts, training support, and a generous pension.